Privacy Policy

Last updated: September 1, 2026

This policy explains how PrayWithJesus.ai ("we," "us," or "our") handles information when you use our website, mobile app, AI assistant, voice or video features, subscriptions, and SMS services (together, the "Services").

1. Information we collect

Information you give us

Your phone number, email address, name, profile photo, and account preferences
Prayer prompts, chat messages, saved verses, feedback, and response reports
Photos or files you choose to add, and microphone, speech, camera, or live-session input when you turn on those features
Support messages and any screenshots or technical details you choose to send
SMS and email choices, including the record of your consent

Purchases

We receive subscription status, product, transaction, and renewal information. Apple, Google, Stripe, and their payment partners process payment credentials. We do not receive or store your full card number from an app-store purchase.

Information collected automatically

App and device information, such as app version, operating system, device model, language, and installation identifier
IP address and the general area it can indicate; the mobile app does not request precise GPS location
Product activity, such as features used, session events, purchases, and notification status
Crash reports, performance data, and diagnostic events
Push-notification tokens when you enable notifications
Website visits, referral information, Core Web Vitals, cookies, and campaign conversion events when measurement tags are active

2. How we use information

Run accounts, conversations, saved content, subscriptions, and the features you choose
Generate and deliver AI responses, speech, and live-session media
Protect the Services, investigate abuse, and act on reports
Fix crashes, measure performance, and improve the product
Send account, support, notification, email, or SMS messages you request or allow
Measure whether website campaigns lead to visits, signups, or purchases
Meet legal, tax, accounting, safety, and store obligations

3. AI, voice, and video processing

The text, audio, images, or live-session media needed for a feature may be sent to our servers and the providers that run that feature. Do not submit information you do not want processed for a response. We do not send prayer text or chat messages to advertising platforms.

Camera, microphone, speech recognition, and photo access are requested only when you choose a feature that needs them. You can deny or later revoke device permissions.

4. SMS messages

If you opt in, we may send inspirational or marketing messages, promotions, updates, one-time codes, and account notices. Message frequency varies. Message and data rates may apply. Marketing consent is not a condition of purchase.

Reply "STOP" or "UNSUBSCRIBE" to opt out, "START" to opt back in, or "HELP" for help. The consent shown when you subscribe is published on our SMS opt-in page. We do not sell your number or share SMS consent with third parties for their own marketing.

5. Who processes information

We use service providers only for work connected to the Services. Depending on what you use, these include Cloudflare for delivery and security; Supabase for accounts and storage; our AI and agent providers; LiveKit and avatar or media providers for live sessions; Apple, Google, RevenueCat, and Stripe for purchases; Sentry for crash and diagnostic data; Dittofeed for product lifecycle events; Resend and SMS providers for messages; and Amazon Web Services for media storage or processing.

The website may also use Meta, Pinterest, TikTok, X, or Google measurement tags. Those tags may receive the page URL, browser details, IP address, cookies, or a limited conversion name. The mobile app does not request Android's advertising ID and we do not use mobile data to track you across other companies' apps or websites.

We may disclose information when required by law, to protect people or the Services, during a business transaction, or with your direction. We do not sell personal information.

6. Retention

Account information and saved conversations are generally kept while your account is open. We keep reports, security logs, support records, and transaction records only as long as needed for safety, fraud prevention, accounting, disputes, or law. Providers may hold short-lived copies while processing a request, and encrypted backups may take time to cycle out after deletion.

We delete or de-identify information when it is no longer needed. Some records may be retained when law requires it or when they are needed to establish or defend legal claims.

7. Your choices and rights

Depending on where you live, you may ask to access, correct, delete, restrict, object to, or receive a copy of your information. You can also change device permissions, notification settings, and marketing choices.

Delete an account in the app under Settings, or use our account deletion page. Deleting the account does not cancel an Apple App Store or Google Play subscription; cancel it in the store account that made the purchase. You can also contact privacy@praywithjesus.ai. We may need to verify that a request concerns your account.

8. Security and international processing

We use technical and organizational safeguards intended to protect information, but no service can promise perfect security. Information may be processed in the United States and other countries where our providers operate, subject to applicable legal safeguards.

9. Adults only

The Services are for adults age 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has used the Services, contact us and we will investigate and delete the information when required.

10. Changes to this policy

We may update this policy as the Services or the law changes. We will post the revised policy here and change the date above. We will provide additional notice when required.

11. Contact us

Privacy questions: privacy@praywithjesus.ai

General help: help@praywithjesus.ai